How To Order

Ordering with PACKQUEEN is easy!

Anyone can order from PACKQUEEN by simply creating your free online account. You will then be able to buy from us direct with our bulk wholesale pricing... The more you purchase the cheaper the product is!

Minimum orders quantities on most products is 25 units and bulk discounts are applicable the higher the quantity that you purchase.

For quantities above 2000, please contact us directly at or on 03 8689 9344 as further discounts may apply.


STEP 1 - Search for Products

Locate the item you require either by using the categories in the menu bar or the search button at the top of the website. As we do not accept returns for change of mind purchases, we highly recommend you order a sample by calling our team on 03 8689 9344 to ensure that your product fits your chosen packaging.

STEP 2 - Add Products to your Shopping Cart

Select 'MORE INFORMATION' or 'BUY NOW' The product details will display in full. You can view more information about this product using this screen. The unit pricing is displayed at the top, followed by wholesale bulk pricing options. Simply adjust the quantity you are after and hit the 'ADD TO CART' button.

STEP 3 - Create a Free Account (for new customers)

Once you have added all products that you require to your cart, select the "checkout now" button. Fill out all the required details. You will receive an activation email which will allow you to register your account.

Creating a Account will give you the opportunity to track all of your past invoices, make online payments and re-order your favourite items with the click of a button.

You can also shop later and just create an account by visiting

STEP 4 - Finalise your Order and Make Payment

You can pay via Credit Card, Direct Deposit (we will email through an invoice) or Paypal.

PACKQUEEN does not issue out any stock to the buyer until full payment is made. If you require an invoice to forward to your accounts department prior to making payment, select DIRECT DEPOSIT as your payment method. An invoice outlining your order details, pricing and shipping cost will automatically be emailed to you. Once approved by your accounts department, you can make payment either by direct deposit, logging into your account to pay with a credit card or calling us on 03 8689 9344.

STEP 5 - Once Payment has been Received - We will dispatch your Order

Once we have dispatched your order, you will receive a Delivery Confirmation Email with a tracking number. If you choose a Warehouse pick up option, we will contact you when your order is ready for collection.