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Contact PackQueen

Have a question about our packaging range, need a quote, or want to place an order? Our Melbourne-based team responds within 1 business day.

Send a message Call 03 8689 9344

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Check your latest order status and estimated completion date instantly.

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1 business dayResponse time
6,000+Products to choose from
90,000+Businesses helped
Since 2007Melbourne family business

Send us a message

How can we help?

Tell us what you’re looking for and how many you need — our team will reply within 1 business day with the best packaging for your business.

Phone

03 8689 9344

International: +61 3 8689 9344

General enquiries

info@packqueen.com.au

For product questions and quotes. We respond within 1 business day.

Order by email

orders@packqueen.com.au

Send purchase orders or order requests directly to our orders team.

Office hours

Mon – Fri, 8:30am – 4:00pm AEST

Excluding Melbourne public holidays. Product and order help is available online, by email and by phone.

Click & Collect

20 Horne Street, Thomastown VIC 3074
Warehouse only. Please wait for our notification before collecting — your order may not be ready straight away. For sales enquiries, contact us by phone, email or live chat.

Shipping

Australia-wide delivery

Costs calculated at checkout. International shipping available.

Samples

From $2–$10 + postage

Available on most products. Order samples →

Quick links

Find answers fast.

Track my orderCheck your order status
Order samplesTry before you buy
How to orderStep-by-step guide
FAQsCommon questions answered
Delivery infoDispatch times & costs
Returns policyRefunds & claims

Australia’s largest online packaging range

6,000+ products, including 700+ box sizes.

More choice than any other Australian supplier. Browse the full range, or let our team find the right fit for your business.

Shop the full range Box size finder

Australian manufacturerBuy direct from the source
Australia’s largest online range6,000+ products, 700+ box sizes
90,000+ customersSmall to large businesses
Trusted since 2007Helping businesses across Australia