Industry · E-commerce packaging

E-commerce packaging for Australian online businesses.

Every parcel you ship is a brand moment. The right packaging protects your product in transit, cuts your shipping costs and creates an unboxing experience that earns repeat customers. Whether you ship 10 orders a week or 1,000, we have the packaging to match.

★★★★★ 4.93 from 1,120 reviews90,000+ businesses since 2007Melbourne-based team
Industry: Ecommerce Packaging
6,000+products in stock
700+box sizes
1–3 daysdispatch on stock items
From 25units for digital printed boxes

Why it matters

Packaging does three jobs at once.

For online businesses, packaging is a marketing channel, a trust signal and a sustainability statement, not just a freight cost.

🛡️

Protects your product

The right box and void fill mean fewer damaged orders, refunds and unhappy reviews.

💸

Cuts shipping costs

Right-sized packaging keeps you under courier DIM weight brackets on every order.

🎁

Wins repeat customers

A memorable unboxing drives social shares, reviews and repeat purchases.

The complete solution

Build your unboxing kit.

Most businesses focus on the box. The best unboxing experiences come from thinking about everything that goes inside too.

The essentials

What every order needs.

  • Mailer box or shipping cartonYour outer packaging, sized to fit snugly.
  • Void fillHoneycomb or kraft paper to stop movement. Essential for fragile items.
  • Packaging tapeSeals shipping cartons. Not needed for self-locking mailer boxes.

The upgrades

Low-cost touches that make a big impression.

  • Tissue paperWraps the product for presentation and light protection.
  • Sticker seal & thank you cardCarries your brand and drives repeat purchases.
  • Custom printed tape or ribbonTurns a plain box into branded packaging.
  • Custom printed boxes or tissueFull brand control. Worth it from around 50 orders a month.

Quick decision guide

What packaging should I use?

Find the right packaging based on what you're shipping.

You ship

Clothing & apparel

Use courier mailers or mailer boxes

Add tissue paper and a branded sticker

You ship

Fragile or breakable items

Use shipping cartons

Add honeycomb paper or bubble wrap and branded tape

You ship

Gifts & premium products

Use mailer boxes or gift boxes

Add tissue, ribbon and custom printing

You ship

Subscription boxes

Use custom printed mailer boxes

Add tissue, void fill and an insert card

You ship

Skincare & beauty

Use mailer boxes

Add tissue, ribbon and a sticker seal

You ship

High volume orders

Use shipping cartons or multi crease boxes

Add custom tape for low-cost branding

Comparison

Compare your options.

How the most common e-commerce packaging types stack up.

PackagingBest forProtectionBrandingBudget
Mailer boxesClothing, gifts, cosmetics, candlesHighExcellent$$
Shipping cartonsHeavy or bulky items, homewares, booksHighGood$
Courier mailersApparel, soft goods, documentsMediumGood$
Aust Post boxesStandard Australia Post deliveriesHighMinimal$
Multi crease boxesVariable product sizesHighGood$$
Custom printed boxesBrands wanting a signature lookHighExcellent$$$

Buying guide

What experienced sellers consider.

Choosing packaging for an online business is about more than picking a box.

Get the sizing right

Aim for no more than 2–3cm of clearance on each side. Shipping lots of sizes? Multi crease boxes let one box suit different orders.

Protect what's inside

Fragile items need the right void fill. Honeycomb and tissue paper cushion well without adding weight.

Watch your DIM weight

Couriers charge by actual or dimensional weight, whichever is greater. A box 5cm too big can push you into a higher bracket.

Design the unboxing

A plain mailer, tissue paper and a branded sticker is a big step up from a brown carton, for very little cost.

DIM weight calculator

Enter your box size in cm to see its dimensional weight (L × W × H ÷ 5,000).

1.32 kgYour courier charges whichever is greater: this or the actual weight.

Sustainability

Better choices for the planet.

Our eco range →

Recyclable cardboard

Our cardboard boxes and cartons go straight in the kerbside recycling.

Kraft & recycled content

Unbleached kraft and recycled board for a naturally lower footprint.

Compostable tissue

Tissue paper options that align with your values all the way to the bin.

Paper void fill

Swap foam and bubble wrap for honeycomb or kraft paper fill.

Made in Melbourne

Most of our range is made locally, for shorter supply chains.

Before you order

Your packaging checklist.

Tick these off before your first (or next) order to avoid the most common mistakes.

FAQs

E-commerce packaging questions.

Can't find your answer? Call 03 8689 9344 or contact us.

What size box do I need for e-commerce?
Measure your product (L × W × H) and allow 2–3cm clearance on each side for void fill or tissue paper. If you ship lots of product sizes, multi crease boxes can be folded to different depths. Always order a sample and test fit before buying in bulk.
Are mailer boxes better than shipping boxes?
It depends on what you're shipping. Mailer boxes are self-locking and designed for a presentational unboxing, ideal for clothing, gifts and skincare. Shipping cartons are sealed with tape and built for protection and cost-efficiency on heavier or bulkier products. Many businesses use both.
Can I order samples before placing a bulk order?
Yes, and we encourage it. Samples let you check size, board strength and finish against your actual product before committing to a full order.
Can I print inside the box?
Yes. Custom printed mailer boxes can be printed inside and out, so the whole unboxing is branded. Ask our team about inside printing when you request a quote.
How do I reduce my shipping costs with better packaging?
Couriers charge by actual weight or DIM weight (L × W × H ÷ 5,000), whichever is greater. Right-sizing your box, using courier mailers for soft goods and choosing lightweight void fill are the biggest savings.
How do I create an unboxing experience on a budget?
Start with a plain mailer box, a sheet of tissue paper and a branded sticker seal. Add a thank you card for more impact, then upgrade to custom printed boxes and ribbon as your volume grows.
Where do you deliver?
We deliver Australia-wide. Stock orders typically dispatch within 1–3 business days, and we offer Click & Collect from Thomastown, VIC.
How do I request a quote?
Contact our team or call 03 8689 9344. Include your packaging type, approximate size, quantity and any printing requirements, and we'll reply within one business day.

Ready to get started?

Packaging that ships your brand, not just your product.

Whether you need plain stock packaging today or a fully custom printed solution, our Melbourne team is ready to help.

Last updated: February 2024 · Reviewed by the PackQueen packaging team