Custom Printing
Artwork Upload & Printing Specifications
Ready to bring your brand to life? Upload your artwork using the portal below, or read our full printing specifications and FAQs before submitting your files.
Once you have placed your order, use the portal below to submit your print-ready artwork files. Please read the file format requirements below before uploading to ensure a smooth production process.
Already placed your order? Complete the form below to submit your artwork. If you have any questions before submitting, email our studio team at studio@packqueen.com.au and we'll respond within 1 business day.
We require all artwork to be submitted as a vector-based file with fonts outlined. This ensures the highest possible print quality across all print types and product sizes.
The preferred format. Must be saved with fonts outlined and all linked images embedded.
Vector EPS file with fonts outlined. Widely supported across all print workflows.
Must be a vector-based, high resolution PDF with fonts outlined. Not a rasterised export.
⚠️ We cannot accept JPEG or PNG files for custom printing. These are raster formats and do not scale without losing quality. If you only have a JPEG or PNG, email it to studio@packqueen.com.au and we'll provide a quote to convert it to a print-ready vector format.
Large files: If your artwork file is too large to email, use a file transfer service such as WeTransfer or Dropbox and email us the link at studio@packqueen.com.au.
The best print type for your packaging depends on your order quantity, the style of your artwork, and the product you're printing on. Here's an overview of the options available.
| Print Type | Best For | Coverage / Notes | More Info |
|---|---|---|---|
| Digital Print | Basic logos and text, smaller runs | Full colour print on the top, front and back of the box. Not suitable for full coverage artwork. | See examples → |
| Screen Print | Bold logos, solid colours, larger runs | Spot colour printing. Best for simple, solid artwork with no gradients. | Contact studio team |
| Offset Print | High volume, full coverage | Full coverage available. Ideal for high-quantity orders with consistent colour requirements. | Contact studio team |
| Tissue Paper | Branded tissue paper inserts | 20% print — repeated logo pattern. Not suitable for full coverage artwork. | Contact studio team |
| Gift Bags | Branded gift bags | 20% coverage. Repeated logo or pattern recommended. | Contact studio team |
| Foil Print | Premium, luxury packaging | Metallic foil stamping. Solid shapes and text work best — no gradients or fine detail. | Contact studio team |
Not sure which print type is right for your artwork? Email studio@packqueen.com.au with your artwork and our studio team will advise on the best option.
Artwork that contains live text (fonts that haven't been outlined) may not display correctly if we don't have that font installed on our system. Outlining your fonts converts them from editable text into vector shapes — so your artwork will always look exactly as you intended, on any system.
Always save a copy before outlining. Once fonts are outlined, the text can no longer be edited. Save a backup of your original file with live text before creating your outlined version.
Make sure all text is finalised and spell-checked before outlining — you won't be able to edit it afterwards.
Use Edit → Select All (Cmd+A / Ctrl+A) to select everything, or manually select the text elements you want to outline.
From the top menu, click Type, then select Create Outlines (or use the shortcut Shift+Cmd+O / Shift+Ctrl+O).
Save the outlined version as a new file (e.g. "MyLogo_outlined.ai") so you still have your original editable version for future changes.
Upload the outlined version using the artwork portal above. If you're unsure whether your fonts are outlined correctly, email the file to studio@packqueen.com.au and we'll check it for you.
Canva, AI design tools and online logo generators are excellent for creating artwork for websites, social media and digital marketing. However, artwork that looks sharp on a screen isn't always suitable for professional printing.
Images created with these tools can sometimes be low resolution or pixel-based, which may result in blurry, pixelated or poor-quality prints on packaging.
⚠️ Screen quality does not equal print quality. A design that looks crisp on your monitor at 72dpi may print poorly at the higher resolutions required for packaging production. Always check your file type and resolution before submitting.
- Low resolution images that appear sharp on screen but print blurry
- Pixel-based (raster) exports that can't scale without losing quality
- Embedded fonts that may not transfer correctly
- Colour profiles optimised for screen (RGB) rather than print (CMYK)
- Supply vector artwork wherever possible (.AI, .EPS, or vector PDF)
- Ask your graphic designer to export a print-ready vector file
- If exporting from Canva, use the highest resolution PDF option available
- When unsure, send us your files and we'll review them for you
Not sure if your file is suitable? Simply send your artwork to studio@packqueen.com.au and our studio team will review it and let you know if any changes are needed before production begins. We'd rather catch any issues early than have them affect your final print.
- .AI — Adobe Illustrator file with fonts outlined
- .EPS — Vector EPS file with fonts outlined
- .PDF — High resolution vector PDF with fonts outlined
Ready to Start Your Custom Print Order?
Upload your artwork using the portal above or contact our studio team — we're here to help you get your packaging exactly right.
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