Custom printing
Artwork upload & printing specifications.
Ready to bring your brand to life? Upload your artwork using the form below, or read our full printing specifications and FAQs before submitting your files.
Print-ready checklist
- ✓Vector file — .AI, .EPS or high resolution PDF
- ✓All fonts outlined
- ✓Linked images embedded
- ✓No JPEG or PNG files
- ✓Order placed — then upload your artwork
Upload your artwork
Already placed your order?
Complete the form to submit your print-ready artwork files. Please check the file format requirements below before uploading to ensure a smooth production process.
- Place your order — then submit your artwork here.
- We prepare a digital proof so you can check the artwork and positioning.
- You approve — production only starts once you’ve signed off.
Email our studio team at studio@packqueen.com.au and we’ll respond within 1 business day.
Artwork submission
Fields marked * are required.
File formats
Required file formats.
We require all artwork to be submitted as a vector-based file with fonts outlined. This ensures the highest possible print quality across all print types and product sizes.
Adobe Illustrator
The preferred format. Must be saved with fonts outlined and all linked images embedded.
Encapsulated PostScript
Vector EPS file with fonts outlined. Widely supported across all print workflows.
High resolution PDF
Must be a vector-based, high resolution PDF with fonts outlined — not a rasterised export.
We can’t accept JPEG or PNG files for custom printing. These are raster formats and don’t scale without losing quality. If you only have a JPEG or PNG, email it to studio@packqueen.com.au and we’ll quote to convert it to a print-ready vector format.
If your artwork is too large to email, use a file transfer service such as WeTransfer or Dropbox and email the link to studio@packqueen.com.au.
Print types
Print types & coverage.
The best print type depends on your order quantity, the style of your artwork and the product you’re printing on. Here’s an overview of the options.
| Print type | Best for | Coverage / notes | More info |
|---|---|---|---|
| Digital print | Basic logos and text, smaller runs | Full colour print on the top, front and back of the box. Not suitable for full coverage artwork. | Digital print → |
| Screen print | Bold logos, solid colours, larger runs | Spot colour printing. Best for simple, solid artwork with no gradients. | Screen print → |
| Offset print | High volume, full coverage | Full coverage available. Ideal for high-quantity orders with consistent colour requirements. | Offset print → |
| Foil print | Premium, luxury packaging | Metallic foil stamping. Solid shapes and text work best — no gradients or fine detail. | Contact studio |
| Tissue paper | Branded tissue paper inserts | 20% print — repeated logo pattern. Not suitable for full coverage artwork. | Contact studio |
| Gift bags | Branded gift bags | 20% coverage. Repeated logo or pattern recommended. | Contact studio |
Outlining fonts
How to outline your fonts.
Live text may not display correctly if we don’t have that font installed. Outlining converts your fonts from editable text into vector shapes — so your artwork always looks exactly as you intended.
Open your file in Illustrator
Make sure all text is finalised and spell-checked first — you won’t be able to edit it afterwards.
Select all text
Use Edit → Select All (Cmd+A / Ctrl+A), or manually select the text you want to outline.
Type → Create Outlines
From the top menu click Type, then Create Outlines (Shift+Cmd+O / Shift+Ctrl+O).
Save as a new file
e.g. “MyLogo_outlined.ai” — so you keep your original editable version for future changes.
Submit the outlined file
Upload it using the artwork form. Unsure? Email it to studio@packqueen.com.au and we’ll check it.
Canva, AI & online tools
Screen quality isn’t print quality.
Canva, AI design tools and online logo generators are great for websites and social media — but their images can be low resolution or pixel-based, which may print blurry or pixelated on packaging.
Common issues
- ✕Low resolution images that look sharp on screen but print blurry
- ✕Pixel-based (raster) exports that can’t scale without losing quality
- ✕Embedded fonts that may not transfer correctly
- ✕Colour profiles set up for screen (RGB) rather than print (CMYK)
A design that looks crisp at 72dpi on your monitor may print poorly at the higher resolutions needed for packaging.
What to do
- ✓Supply vector artwork wherever possible (.AI, .EPS or vector PDF)
- ✓Ask your graphic designer to export a print-ready vector file
- ✓Exporting from Canva? Use the highest resolution PDF option available
- ✓When unsure, send us your files and we’ll review them for you
FAQs
Artwork questions, answered.
Can’t find your answer? Our studio team replies within 1 business day.
What file format do you require for custom printing?
- .AI — Adobe Illustrator file with fonts outlined
- .EPS — vector EPS file with fonts outlined
- .PDF — high resolution vector PDF with fonts outlined
Can you print from a JPEG or PNG file?
What does “outlined fonts” mean and why is it required?
What artwork style prints best?
Can you design artwork for me?
Will I see a proof before printing begins?
Can you print a sample with my artwork before I place a full order?
My file is too large to send by email — how do I get it to you?
Where can I see examples of different print types?
What is the minimum order for custom printed packaging?
Ready to start your custom print order?
Let’s get your packaging exactly right.
Upload your artwork using the form above or contact our studio team — we’re here to help.